Terms of Services

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By accessing or using S.O. INTEGRATIVE SERVICES LLC, you agree to the following terms and conditions.

Services Provided

Total Balance Fitness & Nutrition provides educational and coaching services related to:

• Nutrition guidance
• Fitness and exercise planning
• Macro education
• Lifestyle and wellness coaching

All services are delivered digitally and provided on a monthly subscription basis.

No Medical Advice

Our services are not medical advice and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Clients should consult a licensed healthcare professional before making changes to diet or exercise routines.

Eligibility

You must be at least 18 years old to use our services.

Subscription & Billing
•Memberships are billed monthly
•Subscriptions automatically renew unless canceled
•Prices are listed in USD
•Payments are processed securely through third-party payment processors

Cancellation

You may cancel your subscription at any time through your account or by contacting support. Cancellations take effect at the end of the current billing period.

Due to the personalized and digital nature of our services, refund requests are reviewed on a case-by-case basis. Customers may request a refund within 30 days of the original purchase date by contacting our support team at info@sointegrativeservices.com. Refunds are not guaranteed for partially used subscription periods or after substantial coaching materials and personalized plans have been delivered.

Limitation of Liability

Due to the digital and personalized nature of our services:

If you believe you were charged in error, please contact support within 7 days of the charge.
📧 info@sointegrativeservices.com

Privacy Policy

Total Balance Fitness & Nutrition respects your privacy.

Information We Collect

We may collect:
• Name
• Email address
• Billing information
• Health and lifestyle preferences (for coaching purposes only)

How Information Is Used

Information is used solely to:
• Deliver services
• Communicate with clients
• Improve service quality
• Process payments securely

Data Protection

• We do not sell or share personal information
• Payment data is processed securely through third-party providers
• Reasonable safeguards are used to protect client data

What You Receive Each Month

Depending on your selected plan, your monthly membership may include:

• Personalized nutrition guidance
• Meal structure and food suggestions
• Macro education (if applicable)
• Fitness and exercise planning
• Lifestyle coaching support
• Monthly plan updates

RECURRING BILLING DISCLOSURE

By purchasing a membership, you authorize recurring monthly billing until canceled. Your subscription will automatically renew every 30 days unless canceled prior to the next billing cycle.

Subscription Terms

Customers may cancel their membership at any time by contacting support at info@sointegrativeservices.com or by calling 1-800-353-1982. Cancellation requests must be submitted at least 3 business days before the next billing date to avoid renewal charges.

DELIVERY TIMEFRAME

Digital coaching materials and onboarding information are typically delivered within 24–48 hours after successful enrollment.

DELIVERY TIMEFRAME

Digital coaching materials and onboarding information are typically delivered within 24–48 hours after successful enrollment.

Customers may cancel their membership at any time by contacting support at info@sointegrativeservices.com or by calling 1-800-353-1982. Cancellation requests must be submitted at least 3 business days before the next billing date to avoid renewal charges.